Your privacy is our priority. heng36 is committed to protecting every piece of personal information you share with us, to the highest security standards in compliance with Malaysia's data protection laws.
Six core pillars that ensure your personal data is always protected, secure, and handled responsibly by heng36.
All data transmitted between your device and heng36 servers is protected with 256-bit SSL encryption, ensuring no third party can intercept your information during transmission.
Heng36 has never and will never sell, rent, or share your personal data with any third party for marketing purposes without your explicit consent.
You have the full right to access, correct, download, or request deletion of your personal data at any time through heng36 support channels.
Your data is stored on servers protected by multiple layers of physical and digital security, including firewalls, intrusion detection systems, and regular backups.
Heng36 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations, ensuring that your data is handled in accordance with the law.
In the event of a data breach affecting your information, heng36 will notify you within the timeframe required by law and take immediate remedial action.
This Privacy Policy ("Policy") is published by heng36 ("Platform", "We", "Heng36") and applies to all users who access or use the website https://heng36.st and all related services we offer to members in Malaysia.
Heng36 takes our responsibility to protect the privacy of every individual who interacts with our platform seriously. This Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices in data protection.
Heng36 collects various categories of personal data required to operate the platform safely, efficiently, and responsibly. The following table summarises the types of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, identity card number (MyKad), date of birth, gender | Identity verification (KYC), legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications, customer support |
| Financial Data | Bank account number, bank name, transaction records | Processing deposits and withdrawals |
| Technical Data | IP address, device type, operating system, web browser | Account security, fraud detection |
| Usage Data | Game history, wagering, wins, and session duration | Service improvement, responsible gaming compliance |
| Communication Data | Support chat history, feedback, and complaints | Customer service enhancement |
Your personal data is collected through various channels as you interact with the heng36 platform. We only collect data that is strictly necessary and relevant to the stated purposes.
Every piece of personal data we collect is used solely for legitimate, clearly defined, and pre-stated purposes. Heng36 will not use your data for any other purpose without obtaining your prior consent.
Heng36 does not sell or rent your personal data to any third party. However, in certain limited situations, we may need to share your data with the following parties:
All third parties with whom we share data are bound by strict confidentiality agreements and are required to protect your data to the same or higher standards as heng36 itself.
Heng36 implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, plus any additional period required by law or legitimate business needs. Once the retention period expires, data will be securely deleted or anonymised.
Heng36 uses cookies and similar tracking technologies to enhance your experience on our platform, understand usage patterns, and ensure your account's security.
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the heng36 platform that you use.
Under the Personal Data Protection Act 2010 and heng36's Privacy Policy, you have the following rights regarding your personal data:
Requesting a copy of the personal data we hold about you at any time.
Requesting correction of inaccurate or incomplete data in our records.
Requesting deletion of your personal data when it is no longer required.
Requesting your data in a machine-readable format for transfer.
Objecting to the processing of your data for direct marketing purposes.
Requesting restriction of your data processing under certain specified circumstances.
The heng36 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from children or minors.
Heng36 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. The latest version of this Policy will always be available on this page.
If you have any questions, concerns, or complaints regarding how heng36 handles your personal data, our Data Protection Officer (DPO) team is ready to assist you.
We value the trust you place in heng36. Our commitment to privacy and data security is not merely a legal obligation — it is part of the core values of heng36 as a responsible and trusted online entertainment platform in Malaysia.
Your personal data is fully protected. Register a heng36 account today and enjoy a safe, transparent, and enjoyable online gaming experience alongside over 500,000 members in Malaysia.